Booking: Please note that we can confirm the category when booking, but not a specific room number or floor. However, we are happy to accept your requests and always endeavor to take them into account.
Breakfast: Monday to Saturday from 07:00 until 10:00 o’clock, Sundays and
holidays from 07:30 until 11:00 o’clock
Cancellation: All cancellations must be in writing. Cancellation insurance is not included in the room; we recommend a separate insurance.
Check-out: until 11:00 clock
Clothing: appropriate clothing in our restaurants is requested.
Extra blanket / pillow: woolen blankets are in your closet. On request we will be happy to provide you with an extra blanket or pillow.
Garage: subject to availability at the price of 10,00 Euro per day. Free parking right outside the hotel.
Golf: discount up to 45% on green fees (must be payed in cash) in the surrounding golf courses. Please contact the hotel reception.
Hairdryer: all rooms are equipped with hair dryers
Half board: we offer either a 3-course set meal at 34,00 Euro or a 4-course set meal (each with main course to choose from) at 38,00 Euros per person and day. The half-board is served in the Wintergarten or Bauernstueble.
Hiking: Hiking and biking maps can be purchased at the front desk. Tips for tours are available at the reception or in the information folder in the hotel lobby.
Hygienic products: you will find a selection of complimentary toiletries in your room, others are available at the reception.
International sockets: you may request various international socket adapters at our reception.
Internet: free wifi is available throughout the property. You may get your personal password at the front desk. Furthermore, there is an internet PC for free.
Laundry: Washing and ironing service available (chargeable). Delivery before 9:00 am = same day return (weekends and holidays excepted). Please contact the reception.
Leisure: our reception happily supports you with ideas and tips for your vacation planning. Information about events and more in and around Überlingen is also available at www.ueberlingen-bodensee.de
Linen change: daily linen change possible on request.
Long-term discount: 7 nights or more 5%, from 10 nights 7%, from 14 nights 10% on the room rate (except packages)
Minimum Stay: in high season at the weekend two nights and on holiday weekends 3 nights. Exceptions are possible upon request subject to availability.
Minibar: with drinks and snacks is available in your room. Each guest receives a small bottle of mineral water as welcome for free.
Parking: Free parking in front of the house. Garage parking space on availability 10,00 Euro per day.
Payment: We accept cash, EC-cash, Maestro, VISA and MasterCard.
Photocopy / Scanning: possible on request for a fee of 0.25 Euro per sheet.
Pets: can be accommodated in most rooms. Reservation is obligatory. We charge 15,00 Euros per night. Your dog is allowed in the restaurant and on the terrace, but not in the breakfast room. Please bring your own blanket or basket and keep your dog on a leash in the hotel.
Pillows: for a restful sleep, we offer the choice between feather, allergy and neck support pillows. Please let us know in advance what kind of pillow you wish.
Post: you can leave your holiday post on our hotel reception
Reservation: our reservations department is available daily from 07:00 to 20:00 at the telephone number 0049 7551 937060. By e-mail: please contact us under firstname.lastname@example.org
Restaurant: Lunch 11:45 to 13:45 hot meals, Dinner 18:00 to 21:30 hot meals; Reservation recommended. On Mondays, the restaurant is closed all day and on Tuesdays until 17:00. For our hotel guests we offer on Monday evening a small menu or our half board.
Room Service: we happily serve food and drinks in your room upon request. You will find a special room service card in the folder in your room.
Safe: Most rooms are equipped with a private room safe. We are happy to lock away any valuables in our central safe.
Sauna: Our two saunas are heated daily from 17:00. We are happy to heat our saunas outside these hours; for ecological reasons, we ask for prior consent. Sauna towels are provided in the changing of our spa area for you.
Sewing service: possible if required and subject to a charge depending on the operating expenses.
Shoe polisher machine: available free of charge on the 1st floor above the reception.
Shuttle bus: leisure travelers will get the Ueberlinger guest card, with which you may take the city buses for free.
Shuttle service: We will pick you up from the train station Ueberlingen. Please arrange the time one day before arrival with us.
Smoking: In principle, all our rooms are non-smoking rooms. Only on the terrace and on the balconies of the rooms “Luisenhoehe” smoking is possible.
Swimming: In the Ueberlinger Bodenseetherme. 20% discount for hotel guests
Taxi: Local taxi companies can be reached under 0049 7551 5111 or 4499 or 3309. We are happy to assist you with requests.
Terms and conditions: as well as our legal notice can be read here.
Tourist tax: will be charged separately according to the valid tariff of Ueberlingen.
Vouchers: redeemable in our hotel, restaurant and spa are available from our hotel reception.
Wakeup Call: Please inform our reception staff.
Wellness: Our wellness and fitness area is open daily from 07:00 until 21:00. Massages and treatments are available from Thursday to Saturday. Saunas see “sauna”.